Contact information

Contact Information

Questions about our products, policies, or your order?

Our customer support team is here to help.

Contact Details

Business Name: Veloura Official

Email: support@velouraofficial.com

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)

We aim to respond to all inquiries within 24–48 business hours.

For faster assistance, please include your order number in your email.

Thank you for shopping with Scarlette Official.